Full-Service AOK Moving Services and Cost Assistance
Butler Umzüge GmbH is a professional full-service moving company based in Berlin that specializes in private, senior, and office relocations throughout Germany and across Europe. In cooperation with AOK Pflegekassen, Butler Umzüge supports clients who are entitled to financial assistance for moving costs as part of so called “wohnumfeldverbessernde Maßnahmen” under § 40 Abs. 4 SGB XI. This allows care-dependent individuals and their families to combine a high-quality, stress-free move with substantial cost relief from the AOK.
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Eligibility Criteria for AOK Moving Cost Assistance

While the exact details may vary slightly between regional AOKs (AOK NordWest, AOK PLUS, AOK Nordost, AOK Rheinland-Pfalz/Saarland, etc.), the core requirements are similar.
Key eligibility criteria:
- Recognized care level (Pflegegrad 1–5)
- A formal Pflegegrad notice from the Pflegekasse must be available.
- Medical or care-related necessity of the move
- The move must improve care, ease the burden on caregivers, or significantly increase independence.
- Move to a barrier-free or barrier-reduced apartment
- For example, relocation from a fourth-floor walk-up to a ground-floor apartment with elevator or without steps.
- Application submitted before the move
- The application for cost assistance, including cost estimate, must be submitted to the AOK Pflegekasse before the move is carried out.
- Plausible overall concept of “wohnumfeldverbessernde Maßnahme”
- The move is often evaluated together with other measures, such as installation of handrails, ramps, or bathroom conversions.
If these conditions are met, the AOK Pflegekasse can grant a subsidy of up to 4,000–4,180 euros per measure and per care-dependent person, depending on the specific AOK and current legal framework.











