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AOK Moving Services & Butler Umzüge GmbH
Umzugsdienstleistungen in Berlin und Umgebung

Butler Umzüge GmbH – Bundesweit

AOK Moving Cost

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Butler Umzüge GmbH is a professional full-service moving company based in Berlin that specializes in private, senior, and office relocations throughout Germany and across Europe. In cooperation with AOK Pflegekassen, Butler Umzüge supports clients who are entitled to financial assistance for moving costs as part of so called “wohnumfeldverbessernde Maßnahmen” under § 40 Abs. 4 SGB XI. This allows care-dependent individuals and their families to combine a high-quality, stress-free move with substantial cost relief from the AOK.  

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International moving services Germany
International moving services Germany

While the exact details may vary slightly between regional AOKs (AOK NordWest, AOK PLUS, AOK Nordost, AOK Rheinland-Pfalz/Saarland, etc.), the core requirements are similar.

Key eligibility criteria:

  1. Recognized care level (Pflegegrad 1–5)
    • A formal Pflegegrad notice from the Pflegekasse must be available.
  2. Medical or care-related necessity of the move
    • The move must improve care, ease the burden on caregivers, or significantly increase independence.
  3. Move to a barrier-free or barrier-reduced apartment
    • For example, relocation from a fourth-floor walk-up to a ground-floor apartment with elevator or without steps.
  4. Application submitted before the move
    • The application for cost assistance, including cost estimate, must be submitted to the AOK Pflegekasse before the move is carried out.
  5. Plausible overall concept of “wohnumfeldverbessernde Maßnahme”
    • The move is often evaluated together with other measures, such as installation of handrails, ramps, or bathroom conversions.

If these conditions are met, the AOK Pflegekasse can grant a subsidy of up to 4,000–4,180 euros per measure and per care-dependent person, depending on the specific AOK and current legal framework.

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The maximum subsidy for measures to improve the living environment – including move-related measures – is up to 4,000 euros per care-dependent person; some AOKs mention an increased limit of up to 4,180 euros due to adjustments. If multiple care-dependent persons live in one household, the subsidies can be combined up to a higher overall amount, as long as each person fulfills the requirements.

Recognized as part of the “wohnumfeldverbessernden Maßnahme” can be, in particular:

  1. Professional moving company costs (e.g. Butler Umzüge GmbH)
  2. Transport of furniture, household goods and personal items
  3. Packing materials (moving boxes, protective foils, bubble wrap)
  4. Packing and unpacking service
  5. Furniture disassembly and reassembly
  6. Use of special aids (e.g. external elevator) if necessary for safe moving
  7. Possibly certain renovation or adaptation measures in the new apartment if they directly serve barrier reduction and care facilitation (depending on the AOK and individual case)

Some costs are generally excluded or only subsidized under strict conditions:

  1. Renovation of the old apartment (e.g. cosmetic repairs, painting)
  2. Pure decluttering or disposal services not directly linked to care-related necessity
  3. New furniture or decorative items unrelated to barrier-free living
  4. Ongoing rent, deposits, or incidental costs in a purely private relocation without care connection

It is advisable to clarify the classification of individual items in advance with AOK and to submit a structured cost estimate from Butler Umzüge that clearly allocates care-related components.

International moving services Germany
International moving services Germany

AOK is organized regionally, and each AOK entity (e.g. AOK NordWest, AOK PLUS, AOK Nordost, AOK Rheinland-Pfalz/Saarland) has its own information and sometimes its own leaflets or application forms for wohnumfeldverbessernde Maßnahmen.

Examples of regional focuses:

  1. AOK NordWest (Nordrhein-Westfalen, parts of Niedersachsen): Support for moves and barriers reduction up to 4,180 euros per person if the move is necessary for home care.
  2. AOK Nordost (Berlin, Brandenburg, Mecklenburg-Vorpommern): Subsidies for barrierearmes Wohnen, including moving services with professional companies such as Butler Umzüge GmbH.
  3. AOK PLUS (Sachsen, Thüringen): Clearly defined criteria for moves that lead to a substantial improvement of the living environment and care situation; professional moving costs can be subsidized.
  4. AOK Rheinland-Pfalz/Saarland: Specific templates and text modules for applications, in which Butler Umzüge is explicitly referred to as a provider of cost estimates.

Regardless of the region, Butler Umzüge can align cost estimates with the respective AOK requirements and integrate all relevant services in a transparent, verifiable manner.

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  1. Check Pflegegrad
    • Ensure that an official Pflegegrad notice (1–5) exists or is applied for.
  2. Justify move as care-related
    • Document why the current living situation is no longer suitable (stairs, narrow doors, unsuitable bathroom, etc.).
    • Describe how the new apartment improves the situation (barrier-free access, larger bathroom, space for care aids).
  3. Clarify scope of services with Butler Umzüge
    • Discuss desired services (packing, furniture assembly, special transports, etc.).
    • Obtain a detailed written cost estimate for the Pflegekasse.
International moving services Germany

Butler Umzüge combines classic moving services with specific expertise in Pflegekassen-subsidized relocations, especially for seniors and care-dependent individuals. The aim is to relieve clients and relatives of both physical and administrative burdens.

  1. On-site consultation and planning of the move
  2. Packing and unpacking service
  3. Provision of boxes and packing materials
  4. Disassembly and reassembly of furniture
  5. Transport within Berlin, Germany-wide and across Europe
  6. Use of external elevators and special technology for difficult access situations
  7. Short-term storage options if needed
  1. Coordination with relatives, legal guardians or care services
  2. Advice on the structure of the cost estimate specifically for AOK applications
  3. Support with required descriptions of services that qualify as “wohnumfeldverbessernde Maßnahme”
  4. Scheduling that takes into account medical appointments, therapy dates or home care times

By combining moving know-how with knowledge of AOK requirements, Butler Umzüge creates a holistic package that is tailored to AOK-insured persons with care needs.

International moving services Germany

A care-related move is often a highly emotional and organizational challenge for those affected and their families. Expert preparation and clear division of tasks help to keep stress levels low.

  1. Start preparations several weeks before the planned moving date.
  2. Clarify early whether a Pflegegrad exists or needs to be applied for.
  3. Contact the responsible AOK Pflegekasse in good time and ask about current requirements and forms.
  4. Obtain at least one cost estimate from an experienced provider such as Butler Umzüge for submission with the AOK application.
  1. Label all boxes with room designation and brief content description (e.g. “Kitchen – dishes, fragile”).
  2. Pack medication, care aids and important documents separately and keep them accessible at all times.
  3. Use protective materials for fragile items and mark corresponding boxes clearly.
  4. For people with cognitive impairments (e.g. dementia), ensure that familiar objects and furniture are quickly set up again to create a sense of security.
  1. Arrange for a trusted person or relative to be present to accompany the care-dependent person.
  2. Keep necessary medical equipment ready so that it is available immediately after arrival.
  3. Plan breaks and sufficient time reserves, particularly with longer journeys or older people.
  4. Coordinate key handling, parking spaces and elevator use in the old and new buildings in advance.

The cooperation between AOK and specialized moving companies such as Butler Umzüge brings tangible benefits for insured persons.

Key advantages:

  1. Financial relief: AOK subsidies reduce the net moving costs for care-dependent persons significantly.
  2. Professional execution: Experienced moving teams ensure careful handling of furniture, aids, and personal belongings.
  3. Reduced organizational effort: Butler Umzüge supports in the preparation of cost estimates and the documentation required for the AOK application.
  4. Increased safety: A barrier-free or barrier-reduced apartment lowers the risk of falls and complications and eases care.
  5. Preservation of independence: A suitable living environment helps the care-dependent person to remain at home for as long as possible.

This constellation creates a sustainable solution for many seniors and care-dependent people who want or need to change their place of residence.

International moving services Germany
International moving services Germany

FAQ

“Wohnumfeldverbessernde Maßnahmen” are measures that improve the living environment of care-dependent persons so that home care becomes possible, significantly easier or more independent. This includes not only structural modifications, but under certain conditions also a move to a more suitable apartment.

Yes, under certain conditions, moving costs are recognized as wohnumfeldverbessernde Maßnahme if the move is medically or care-related and leads to a clearly better living situation (e.g. barrier-free apartment).

Depending on the Pflegekasse, subsidies of up to 4,000 to 4,180 euros per care-dependent person and measure are possible. If several care-dependent persons live in the same household, the amounts may be added up to a higher total.

Butler Umzüge regularly works with AOK-insured clients and provides cost estimates and documentation tailored specifically for wohnumfeldverbessernde Maßnahmen and Pflegekassen applications.

Typically, costs for transport, packing and unpacking, furniture disassembly and reassembly and use of special aids (e.g. external elevators) can be recognized if they are part of the care-related move. The exact scope is determined by the AOK in each individual case.

The application to the AOK Pflegekasse must always be submitted by the insured person or their legal representative. Butler Umzüge supports by providing detailed cost estimates and, if desired, by formulating descriptions of the planned services.

The application must be submitted before the move and ideally as soon as the need and new apartment are foreseeable. Retroactive approvals after the move are usually not possible.

Processing times vary by AOK and workload, but in many cases, a decision is made within several weeks. For time-critical moves, early contact with the Pflegekasse and clear medical justification are particularly important.

The subsidy is limited by the approved maximum amount; if the moving costs are higher, clients must pay the difference themselves. It is therefore advisable to plan the scope of services and budget carefully with Butler Umzüge in advance.

The wohnumfeldverbessernde Maßnahme under § 40 Abs. 4 SGB XI always requires a recognized Pflegegrad. Job-related or purely private moves without care reference are generally not subsidized via the Pflegekasse; separate regulations may apply only in special cases outside the care insurance.

Yes, Butler Umzüge offers senior-friendly full-service moves regardless of Pflegegrad; only the AOK subsidy depends on the care status.

Butler Umzüge does not replace architectural or medical advice, but can provide practical experience regarding space requirements for care beds, wheelchairs and aids and coordinate with trades for conversions where necessary.

Yes, under the conditions of § 40 Abs. 4 SGB XI, moves to assisted living, dementia shared apartments or to relatives are generally eligible for subsidies if they improve care and independence.

In this case, AOK reimburses only the approved part; the remaining amount must be borne privately. It may be worth adjusting the service scope of the move accordingly.

Clients can contact Butler Umzüge by telephone, e-mail or via the website, describe their situation and request a non-binding consultation and cost estimate tailored to AOK requirements.